City of West Burlington Online Utility Services & Payment Portal

Welcome to our online utility portal!

Our online utility billing system gives you secure, 24/7 access to your account—365 days a year. It’s a convenient, hassle-free way to manage your utilities on your schedule, with no waiting in line or on the phone. You can even start new service or request a disconnection online.

With online billing, you can:

• Access your account instantly anytime
• View real-time balances, payment amounts, and due dates
• Review billing statements and detailed consumption history
• Track usage trends with easy-to-read consumption graphs
• Pay securely using a credit or debit card
• Save time and postage by paying online
• Enjoy automatic account balance updates
• Enroll in convenient Credit Card Auto Pay
• Manage and view multiple utility accounts in one place

Take control of your utility services anytime, anywhere—quickly, securely, and conveniently.

The following payment services are available:

• Utility Billing
  
  Note: payments may take up to 2 days to process